Download the app through the Apple App Store (iPhone) or Google Play Store (Android). After installing, open the app to start your Amazon Hub Partner application.

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Or, go to hub.amazon.com/counter and login using your Amazon account email and password.

Fill out the basic personal information:

• First Name and Last Name
• Date of birth
• Address
• Phone number

Click the arrow next to "Basic information" and complete the following:

• Business name (include LLC/Inc. if needed)
• Doing Business As (DBA) if applicable
• Business address
• Store details

The info must match exactly with what's on your state registration. You may be asked to upload proof for your DBA.

Upload your documents by pdf or jpeg only. When you see a check next to each file, click “Submit”. If you’re applying on behalf of a business owner, make sure to include:

• The owner’s full name
• Their email
• Confirmation that you’re the main point of contact

Answer a short questionnaire to set up payments. You’ll be asked if you’re a “U.S. Person” — click the info icon if you’re unsure. Click “Exit interview” when done.

A background check will be conducted by our partner, Accurate. The owner, the person providing consent, and Delivery Associates (DAs) will need to complete a background check. Each of you will receive a separate email and texts when the process begins.

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What you'll need:

• A valid government issued driver’s license or ID
• Exact personal details (full legal name, date of birth, social security number)

Note: Accurate will complete a criminal history and motor vehicle report search.

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How to complete a successful background check:

1. Enter your full legal name exactly as it appears on your driver’s license.
2. Verify all information in Section 1 of the application is correct, especially your name and address, as the background check pulls from this section.
3. Complete the full form with your details and click Submit.

Note: If you need to provide additional information, contact Accurate after submission at 800-216-8024.

Within 48 hours of completing your background check submission, you will receive an email with a link to accept the Payment Terms.

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Didn't receive the Payment Terms? Email hub-delivery@amazon.com to let us know.

‍Step 1. Hub Partner onboarding

If your business meets the requirements and is approved, we'll send you communication to start the onboarding process to become a Hub Partner.

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Step 2. Gather your business documents

You will need to present business documents within 30 days after you launch as a Hub Partner. Use this guide to understand the business documents you'll need to provide. Have them ready so you can submit them when our team reaches out.