Excellent! You're ready to become a Hub Partner.

Your next step is to download the Amazon Hub App and continue the partner application to confirm your slot. Or, you can also continue via our Amazon Hub Web App.

Scan the QR code to download the app

You'll be redirected to the Apple App Store (iPhone) or Google Play Store (Android). After installing, open the app to start your Amazon Hub Partner application.

Download the app

You'll be redirected to the Apple App Store (iPhone) or Google Play Store (Android). After installing, open the app to start your Amazon Hub Partner application.

Need help with applying?

To ensure a smooth application experience review our application guide for detailed information on required business documents, insurance documentation, and step-by-step background check instructions.

Download guide (PDF)

Questions?

Reach out to us here and we will get back to you in as soon as possible.

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Excellent! You're ready to become a Hub Partner.

Your next step is to download the Amazon Hub App and continue the partner application to confirm your slot. Or, you can also continue via our Amazon Hub Web App.

Scan the QR code to download the app

You'll be redirected to the Apple App Store (iPhone) or Google Play Store (Android). After installing, open the app to start your Amazon Hub Partner application.

Download the app

You'll be redirected to the Apple App Store (iPhone) or Google Play Store (Android). After installing, open the app to start your Amazon Hub Partner application.

Have an Amazon account

It's important that you use an email address that hasn't previously been used for:

  • An Amazon Flex account
  • An existing Amazon shopping account
  • A current Amazon DSP profile

If you don't have an email address that meets these criteria,create a new one specifically for Hub Delivery and register it here. Then use that new account to start your application.

Gather your business documents

For LLCs, corporations, or LLPs:

  • Employee Identification Number (EIN) letter
  • Sales tax permit
  • Business tax receipt
  • State registration

For sole proprietors:

  • Schedule C (1040) from your most recent tax filing
  • State or city registration
  • Business license

Your business must be operating for at least 90 days and one document must include your name.

Have an insurance coverage

Confirm your insurance is active and meets these requirements:

  • Employee Identification Number (EIN) letter
  • Sales tax permit
  • Business tax receipt

Your business must be operating for at least 90 days and one document must include your name.

What you'll need before you apply

Need help with your application?

Find answers on the application steps, background checks, and what to expect after you submit.

Step 1: Login

Download the app through the Apple App Store (iPhone) or Google Play Store (Android). After installing, open the app to start your Amazon Hub Partner application.

Or, go to hub.amazon.com/counter and login using your Amazon account email and password.

Step 2: Enter your personal information

Fill out the basic personal information:

  • First Name and Last Name
  • Date of birth
  • Address
  • Phone number

Step 3: Enter basic business info

Click the arrow next to "Basic information" and complete the following:

  • Business name (include LLC/Inc. if needed)
  • Doing Business As (DBA) if applicable
  • Business address
  • Store details

The info must match exactly with what's on your state registration. You may be asked to upload proof for your DBA.

Step 4: Add your payment info

Upload your documents by pdf or jpeg only. When you see a check next to each file, click “Submit”. If you’re applying on behalf of a business owner, make sure to include:

  • The owner’s full name
  • Their email
  • Confirmation that you’re the main point of contact

Step 5: Complete the tax interview

Answer a short questionnaire to set up payments. You’ll be asked if you’re a “U.S. Person” — click the info icon if you’re unsure. Click “Exit interview” when done.

Step 6: Background check

A background check will be conducted by our partner, Accurate. The owner, the person providing consent, and Delivery Associates (DAs) will need to complete a background check. Each of you will receive a separate email and texts when the process begins.

What you'll need:

  • A valid government issued driver’s license or ID
  • Exact personal details (full legal name, date of birth, social security number)

Note: Accurate will complete a criminal history and motor vehicle report search.

How to complete a successful background check:

  1. Enter your full legal name exactly as it appears on your driver’s license.
  2. Verify all information in Section 1 of the application is correct, especially your name and address, as the background check pulls from this section.
  3. Complete the full form with your details and click Submit.

Note: If you need to provide additional information, contact Accurate after submission at 800-216-8024.

Step 7: Accept the payment terms

Within 48 hours of completing your background check submission, you will receive an email with a link to accept the Payment Terms.

Didn't receive the Payment Terms? Email hub-delivery@amazon.com to let us know.

Next steps

Step 1. Hub Partner onboarding

If your business meets the requirements and is approved, we'll send you communication to start the onboarding process to become a Hub Partner.

Step 2. Gather your business documents

You will need to present business documents within 30 days after you launch as a Hub Partner. Use this guide to understand the business documents you'll need to provide. Have them ready so you can submit them when our team reaches out.